Frequently Asked Questions

Do you have a physical shop I can visit? is based solely online.  This means we can keep prices way down, as we aren't having to pay for expensive rents, fitouts and fees to set up shop.   You still get all the same fantastic customer service you would in a shop, just call us on +971 04 3466817 to speak with our team.   We are happy to help you select a fabric, or guide you through the site as you make your purchase.

Is there any other way I can pay, beside credit card?

Sure!   We offer Cash on Delivery services throughout the entire Middle East.   It is a free service within the UAE, and an additional US$15 for countries elsewhere in our service area.   This additional US$15 charge is basically paying for the courier company to get your cash safely back in our hands. 

Why can't I see my country on the checkout page for delivery?

As a rule, is here for the Middle East market.  That means we mainly ship to Dubai/Abu Dhabi/Fujeirah/Al Ain/Ras Al Khaimah central areas as well as Oman, Kuwait, Jordan, Saudi Arabia, Kuwait, Egypt, Bahrain and Qatar.  

We are more than happy to ship outside of this region, just let us know your order via email by contacting so we can quote the shipping cost precisely.

I would like to see your fabric before I buy.  How can I do this?

As we are an online store only, the best way to see our fabrics before you buy is to order a swatch.  This is a small piece of the fabric approximately 5cm by 2cm just so you can see and feel the fabric first.   Up to ten (10) swatches are completely free!   

Click on your chosen fabric, select the colour you would like to see, and then click on the "free swatch" button to add it to your shopping cart.  Too easy!

I am a designer and need to order for my collection, but not really sure what I want yet.

That's OK.  It is always a good idea to see fabrics before you finalise your designs - the earlier in the process the easier!  If you have your heart set on a yellow metallic lawn fabric with stretch and a Pantone number to boot, you are going to have a VERY hard time finding it!   Better to see the fabric early in the design process and work around what you know we can get for you.   

Make an appointment with our Wholesale Team by emailing to set up a time to visit our Dubai studio.

From where are your fabrics?

We have visited just about all over looking for the best and most up-to-date fashion fabrics from around the globe.   We have mills that supply our fabrics from as far away as Australia, New Zealand, USA, Korea, Japan, China, Turkey and more!   You will not find our fabrics anywhere else in the Middle East.  We are the official distributors for many international textile designers.

Can you recommend a good tailor?

We work closely with many tailors in Dubai for different needs.   We highly recommend Cliff Tailors in Satwa, Thread Up in Jumeirah, Sewing Corner in Business Bay/Palm Jumeirah/Greens and Tailor and Tweak in Mercato Mall, Silicon Oasis, Me'aisam City Centre, Bay Square and Mirdiff City Centre.  Tell them we sent you!

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